For a big global furniture company we are looking for a Senior System Developer on site in Malmö-Sweden.

Our vision is to create a better everyday life for the many people. Join us in developing innovative, sustainable digital solutions that make a difference for millions around the world.

We’re seeking a Microsoft Dynamics Customer Service CRM (CS) dedicated developer where you will be part of the to a multi-disciplinary product team and contributing as a core developer, collaborating with other Product Teams delivering interconnected products.

You will be a member of the CS Product team and plays an important role in our Continuous Integration/Deployment (CI/CD) strategy and contributes to the affiliated infrastructure development team and supporting development of CS customization and configuration, integration, deployment, and release.

• Requirements:

Responsibilities & tasks

• Design and develop customizations and configurations to deliver new features.

• Actively participate on planning, prioritization, and manage the deployment of the digital products in DevOps and Agile Scrum environment. 

• Team player, that understands the organization’s larger goal and contribute actively to the team to achieve the common goal.

• Comply with relevant frameworks, standards for the digital products.

• Work cross-functional with the product teams to maximize the delivery of value. What you bring

• Minimum 5 years of product development experience in designing and developing solutions using Microsoft Dynamics 365 Customer Service (D365 CS) and Power Platform.

• Worked on an enterprise level for several years.

• Experience in developing and configuring Microsoft D365 Contact Centre, as well as integrating third-party voice and digital messaging solutions with D365 CS.

• Team player with coordination skills.

• Experience with building anonymization/delete functionality according to GDPR.

• Experience of migration activities including planning, development and execution.

• Experience developing on Azure and other SaaS product

• Have very good understanding on D365 CS integrations and virtual tables.

• Experience in designing and developing integrations in Azure, including APIM, Functions, Events, etc. for consuming and publishing data.

• Experience working with coding languages such as JavaScript/Typescript and C#

• Experience in Application Lifecycle Management (ALM)

• Experience with DevOps tools to manage GitHub source control, build, quality assurance and manage releases using GitHub Actions.

In addition, it is preferred if you have:

• Experience implementing Dynamics 365 Customer Engagement within both B2C and B2B contexts.

• Retail domain experience

Start Date: 2025-04-15

Travel required outside primary working site: Yes, occasionally.

Overtime or on-call expected: Yes, occasionally.

Remote/off-site work possible: Not fully remote, expected days in the office per week: 2-3.

Workload in %: 100%

Expected days in the office per week: 2-3